Client Care
RESPONSIBILITIES
- Provide prompt, accurate, and friendly customer service.
- Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
QUALIFICATIONS
- Ability to resolve complex customer issues
- Excellent communication skills – written, verbal and listening
- Pride in getting work done accurately and timely
- People-oriented
- Ability to work in a team environment
- Ability to multi-task
- Property and Casualty license (must be able to obtain)
- Life and Health license (must be able to obtain)
SALARY + BENEFITS
- Base salary, plus commission & bonus
- Opportunity for advancement
- Full class & license reimbursement
- Fully paid life plan
- Supplemental Health plan
- Generous PTO & Vacation Plan
- Flexible work environment with daily spontaneous laughter & fun!